技術支援

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​動信安全金鑰

通過FIDO2認證的實體安全金鑰,整合PKI、OTP、企業開發應用,提供多元應用情境,強化整體資安防護能力。

動信雲端智慧卡

可整合門禁,援全球主流雲端認證與免密碼電腦登入,多功能合一之智慧卡。

GoTrust ID新手教學

詳細的步驟解說,簡單快速完成手機與電腦上的GoTrust ID設定

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​任何GoTrust ID 技術相關的疑問與需求

下載GoTrust ID APP

安裝GoTrust ID在你的電腦與手機,瞬間提升裝置防護力。有效防止駭客遠端攻擊個人電腦和竊取雲端數位資產!

Windows

適用微軟桌機或筆電

macOS

適用Mac桌機或筆電

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Android

適用安卓作業系統手機或行動裝置

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iphone

適蘋果作業系統手機或行動裝置

常見問題

Q1:Is GoTrust ID secure?


GoTrust ID is designed to protect your computer login in an easier and more secure way. The major security features include: • GoTrust ID is Microsoft Hello certified APP to meet all security requirements from Microsoft in both phone and Windows. • Communication between computer and phone is encrypted by AES-128 • Credentials stored in phone are encrypted and protected by Android TEE or iPhone Secure Enclave. • Advanced security feature uses biometrics on phone to ensure 100% identity of user • All cryptographic algorithms such as symmetric, asymmetric, hash algorithms follow NIST standards. • We restrict login distance to within 3 meters




Q2:What are the key differences between Fast mode and Trust mode?


The key difference is trust mode enables fingerprint, face or iris recognition on your phone to verify it is you before login your computer. It also lets login into multiple cloud accounts and backup to the cloud.




Q3:How do I cancel my subscription?


You can cancel your subscription from your Google account or Apple ID. If you are an iPhone user, please use link or operations below. Apple store 1. In the iOS device, select "Settings". 2. Go to "Settings " and tap " iTunes and App Store ". 3. Click on "Apple ID" at the top of the screen. 4. Click "View Apple ID". (You may need to enter a password) 5. Click on "Subscribe" and click on "GoTrust ID Premium". Here you can view the subscription date, plan and other information. To cancel the subscription, please click the "Unsubscribe" button below and press OK. 6. Complete unsubscribe Google pay 1. Go to play.google.com. 2. In the left menu, click My subscriptions. 3. Find the subscription you want to cancel and click Manage. 4. Click Cancel Subscription.




Q4:What if I forget my password?


Ans: Please click the “forgot your password” link on GoTrust ID mobile application, then check your email, you can change your password by link.




Q5:How do I upgrade to GoTrust ID Premium?


Once you have downloaded the GoTrust ID mobile app via Google Play or Apple Store, you can use it to subscribe to GoTrust ID Premium.




Q6:How do I sign up?


There are two ways, please check below. 1. You can use your Google Account to sign in to third party sites and apps. You won't have to remember individual usernames and passwords for each account. 2. Platform sign up: Your most commonly used email account and input your password (must be minimum 8 characters).





有其他需要我們幫忙嗎?

您的 GoTrust產品需要協助嗎? 我們會盡快協助您取得所需要的資源。點選這裡留下簡單資訊,或email至support@gotrustid.com 會盡快有專人與您聯繫,感謝。

美商動信安全是全球唯一將身分識別機制與員工每日攜帶的識別證、手機結合,打造通過國際FIDO規範的免密碼雲端認證平台。

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體驗新一代免密碼登入

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